- 30 Jan*NEW* Inbound coverage added to VSIM & UK VMNChile - Claro Chile, El Salvador - Tigo, Ghana - Ghana Telecom Mobile GSM, No...
- 25 JanNeed an SMS and voice solution?So you've got your two-way and inbound SMS service setup. Customers, staff, t...
- 12 JanSMS to USA and Canada 60% cost reduction!The cost in credits has now been reduced from 20 to only 8 credits, a reducti...
Support is available to all customers of World-Text by email. Email support is provided during office hours, although our support engineers do respond to out of hours email request.
Mobile Terminated Delivery Status (Outbound messages)
Check the current status of messages sent in the last 72 hours:
Mobile Originated Reception Status (Inbound messages)
Check Mobile Originated messages received in the last 72 hours:
Email Support
Email support is provided by creating an email on our contact page. For us to deal effectively with your request include the following details:
- Your username & account id
- All destination mobile numbers you are querying
- The time the messages were sent (in GMT)
Please also provide any other details that may be relevant to your query.
Telephone Support
Telephone support is available to all customers during normal office hours, out of hours telephone support is only available to customers who have a valid support contract. When phoning please have you accountid and username ready as these will be required to deal with any requests.
FAQ
A list of frequently asked questions is provided, we will endeavour to respond to all questions as quickly as possible, however please take a look through the FAQ's prior to sending your question.




